Import, Export & Software Errors

Cut file not opening in software – why?

This is commonly caused by unsupported formats, outdated software, or incorrect export settings.

Re-export the file as SVG or DXF and ensure your software is updated.

File imported as an image instead of a cut file

This occurs when vector paths are not properly defined or raster effects remain.

Convert strokes to paths, flatten transparencies, and export as SVG or DXF.

Cut file corrupted after export

File corruption is often caused by heavy effects, embedded images, or complex filters.

Simplify vectors, avoid raster effects, and use Save As Copy when exporting.